FREQUENTLY ASKED QUESTIONS ABOUT THIS WEBSITE

One Life To Live - FAQ

Soaps.com - FAQ

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One Life To Live - ANSWERS

To contact OLTL, write to:

One Life To Live
56 West 66th Street
New York, NY 10023

Or email them at:

netaudr@abc.com. ^ Back to top

The song is called "Ready For Love" By Kelly Sweet. Special thanks to Amy Mistretta for finding this one!. ^ Back to top

One Live To Live Official Fan Club
948 North Main St.
Glassboro, NJ 08028
amcoltl@aol.com. ^ Back to top

The deadline for Soaps.com's daily soap opera updates to be uploaded is 6:00pm EST. Our Editors are kind enough that they will upload them as soon as they are proofed, so you may see the updates an hour or two after the show airs. Please do not email if you think an update is late, unless it is after 6:00pm EST.. ^ Back to top

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Soaps.com - ANSWERS

Before you can do anything, you need to Register for FREE with Soaps.com. Please follow the directions in that link and you should be registered quickly!

Once you are registered, you will be able to post new topics, reply to threads and have our newsletters sent to you.

We are working on added features for your enjoyment that you will only be able to access when registered. We will keep you updated!

Register using this link Register. You must also activate your account before you post. An automatic email is sent to you with a link for you to click to activate your account. Please do not reply to this email.

Once you're on the message board, it's easy to start posting. If you're starting a new thread, scroll all the way to the bottom and click on the "Create New Thread" button. Once there, type in a title for your message, the message itself, then click the "Create New Topic" button underneath the Topic icons section.

If you're replying to a thread, click reply, type in your message, then click the "Add your Post" button.. ^ Back to top

To activate your account, please check your email for an automated message from us. You'll find a request to click an activation link, within the email. Please click the link to activate your account.

If you do not see the email, please give it time to get to you. As well, please check your junk email. It may have gone into there. You can log in at any point, after registration!

If you are trying to activate your account but the activation link reads that it is an invalid activation, please Contact Us, and our technical team will assist you.. ^ Back to top

We ask that everyone please follow these guidelines to ensure that everyone enjoys themselves on Soaps.com!

Soaps.com Guidelines

1. Abuse: We do not allow flaming, actor or poster bashing or baiting (insults) of any sort whether it be acting or physical appearance, profanity, racial, ethnic, religious, or sexual orientation slurs. We do not allow sexually-oriented material, nude avatars, or any other offensive material on the site. We reserve the right to remove postings that defame, insult or are abusive to any poster or actor, without question. We encourage you to use constructive criticism and tact. Debate/ argue the point, don't argue with the poster!

2. Removal of posts: We reserve the right to move off topic posts to the lounge, to remove solicitations or advertisements from the boards without question and to remove usernames or user profiles deemed objectionable by She Knows LLC, without notice or explanation. We are under no obligation to remove that which offends you. To advertise with us, visit our advertising page. Do not post links to your own site, chain letters, virus warnings, pyramid schemes or solicitations. Read the privacy policy here. Any offensive posts can and will be removed, any harassing posts will be made available to the proper authorities. We will charge $50 per advertisement posted on the site without prior written consent, and we will donate the amount to a charity of our choice.

3. The moderators try to ensure our site is a place where all can be comfortable. Due to the overwhelming amount of posts daily, we may miss the odd 'bad post'. If you happen along a post that violates our guidelines, click the anonymous Report a Bad Post feature. Staff will be notified and will look into it further. Soaps.com (or She Knows LLC) may monitor discussions but we are not under obligation to review each and every post. We expect posters to behave in a mature and courteous manner.

4. Copyright Laws: You can assume that almost anything you find online is copy written. You must have copyright ownership of all material that you post on our message boards. No articles, spoilers, bios or graphics can be posted without the express written consent of the copyright holder. Please transfer any articles or spoilers into your own words before you post or simply post a link to the spoiler or news item. We reserve the right to remove anything that is copied without question. We do not allow links posted to your own sites.

All content on Soaps.com is the property of She Knows LLC. Reproduction in any form without permission is strictly prohibited. Linking to Soaps.com news articles, spoilers or updates is permitted. You acknowledge that SheKnows LLC, Inc. does not control the information available in the interactive forums and that any opinions, advice, statements, services, offers or other information or content presented or disseminated on any interactive forum are those of their respective authors who are solely liable for their content. Please note that we cannot confirm the veracity of any poster’s identity (i.e. we make no guarantees that any poster is who or what they say they are).

5. Privacy: Respect the privacy of individuals on the boards. Posting private information such as phone numbers, addresses, social security numbers or any other information deemed private on the boards is at your own risk. We will not be held responsible for any issues that result from ignoring this rule. These forums are viewable by the public, and posts may be included in search engine indexes. Read our privacy policy here. Any communication or material you post or transmit to the Service is, and will be treated as, non-confidential and non-proprietary. You assume full responsibility for anything you post or transmit, and you grant SheKnows LLC and its affiliates the right to edit, copy, publish and distribute any information or content you post or transmit for any purpose. If you voluntarily disclose personal information (e.g. e-mail address) on a bulletin board or in a chat room, that information can be collected and used by other parties and may result in unsolicited contact. We reserve the right to reveal your identity (or any other information about you) in the event of a complaint or legal action arising from any message posted by you. Your IP address is recorded with every post you make.

6. Good etiquette online means that you DON'T USE ALL CAPITAL LETTERS when you post! You may use a few words capitalized, to add to your post, or the bold, and italics buttons. Using all caps can result in post removal.

7. Do not double post: This is called spamming. We don't tolerate this, and if you do this, your post will be removed and you may be as well. Useless posts (including ‘bumping’ threads) with no content and nonsensical posts eat up space and waste everyone's time. Writers will bump at their own discretion.

8. You participate at your own risk on the message boards. Soaps.com takes no responsibility for the content or opinions posted here, nor do we control the information available in the interactive forums and that any opinions, advice, statements, services, offers or other information or content presented or disseminated on any interactive forum are those of their respective authors who are solely liable for their content. Please note that we cannot confirm the veracity of any poster’s identity (i.e. we make no guarantees that any poster is who or what they say they are). You take full responsibility for postings under your identification. You also agree to take responsibility for any offline issues you may have with another poster. We do not get involved in offline disputes. While we are open to feedback, public debate about how the boards are administered is discouraged. Keep in mind that we offer these message boards as a free service to their users and are not accountable in the way that elected officials are to their tax-paying constituency. Please contact us directly by email here to share your complaints or admin ideas. We do take them seriously. When mailing us with concerns, you must provide us with a short description of the problem and if relevant, please include message URLs (links).

9. Soaps.com reserves the right to remove any posts or threads without reason. This includes non-bash threads, which must be approved by a Writer/Admin. We do what we can to keep the boards clean and reserve the right to remove posters if they are found to consistently not follow Soaps.com's guidelines. We may or may not give warning, depending on the violation.

10. If you have a SPOILER or a RUMOR you'd like to share with Soaps.com, we ask that you please ensure that your title is named appropriately. Try not to 'spoil' things for all as many prefer to be surprised. We reserve the right to remove any spoiler posted incorrectly, or any spoiler that we have already posted in our news rooms, without explanation. Please read our Spoilers and News Rooms for the show, before you post. Remember that spoilers are usually about 99.8% accurate - anywhere. Still, ours come from excellent sources.

11. We reserve the right to remove any member from the boards without warning (banning) for any reason without notice or explanation. Posting on our boards is a privilege, not a right. While banning is done infrequently, if you try to circumvent a ban, we may take further action. If you post on behalf of a banned member, you may also be banned. You may email us for an explanation, but we are not obligated to respond. (In most cases, people know why they are banned.). We do not, however, delete screen names at request. Once you've registered with Soaps.com we do not permit you to change your username or create multiple accounts. If we find that you have more than one account, we'll delete any extras as we see fit. For more on bans please read our FAQs.

12. A word on censorship and “freedom of speech”: The US Bill of Rights allows citizens the right to free speech in a public forum without limitations imposed by the State. (”Congress shall make no law… abridging the freedom of speech.”) SheKnows LLC sites are not “public forums”; these sites are private forums open to the public. As a general rule, however, we uphold the ideals of the Constitution and do not condone the censorship of ideas. We allow relatively free and open discussion for most topics but we adhere to a simple tenet of respect. When in doubt, please remember this golden rule of message board etiquette: It’s not just what you say, it’s how you say it.

** Remember, use your common sense when posting and have a fantastic time at Soaps.com!

**These rules are subject to change**. ^ Back to top

If you forget your password, you can click on the 'Lost Password' link on any page that requires you to fill in your password, or just use this link Soaps.com Lost Password.

This will bring up a page where you should enter your registered email address, so that our automated system will send your password out to you in an email. Please keep your password safe!

If you continue to have issues logging in, please do not open a new account. Instead, contact us and our technical team will assist you. All Technical emails are answered first.. ^ Back to top

First, login. At the top of the Soaps.com page, you will see 'Edit Your Profile'. Click that link and it will open into a new page. You can make any changes in this page and when you're finished, click "Update." If you want to change your email address, at the top of your profile page, you will see "Change My Email." Click the link. Follow the directions to change your email and click "Change." If you wish to change your password, click "Change My Password," which is a link at the top of your profile page. Follow directions and click "Change.". ^ Back to top

Q: I tried to login and this is the error I got.

"Invalid username and/or password, please note: your login username is your email address you used for registration."

What do I do?

A: First check to ensure that your caps lock is not on, and then check that you are entering the correct email address and password that you registered with, into the login box. Please make another attempt to login, and if this still does not work, you will want to check to ensure that your password is correct, and that you are a member of the Soaps.com community. You can do this by clicking this link and following the directions to have us send you your password.

Lost Password


If you get this error message:

Email address you have entered was not found in our database.

You are not a member of the Soaps.com message board but can easily remedy this by signing up for your free Soaps.com account!

Register. ^ Back to top

Click on Edit My Profile. Enter your name in the Screen Name box. Put a check next to "Display my picture." Click the Browse button. Once you find the file of your Avatar (picture) click on it, press open. Scroll all the way down the page and click Update.

If you choose one of your own, make sure it's no more than 80x80 pixels.

Once you have updated your photo, click "Ctrl F5" on your keyboard to refresh. You'll now see your avatar!. ^ Back to top

How to delete cookies from Internet Explorer:

1. Open Internet Explorer and click on the "Tools" menu.
2. In the "Tools" menu, click on "Internet Options".
3. The Internet Options pop-up window appears.
4. Under the General Tab select the "Delete Cookies" button.
5. Delete cookies by clicking "OK".

*Optional: Select the "Delete Files" button to clear the Internet cache. Make sure to check the box to "Delete all offline content". Delete temporary Internet file history data by selecting "Clear History".

How to delete cookies from Firefox:

1. Open Firefox and click on the "Tools" menu.
2. In the "Tools" menu, click on "Options".
3. The Options pop-up window will open.
4. From along the left side of the window select the "Privacy" icon. This displays the Privacy Settings in the right side of the window.
5. The option to erase the temporary Internet file "Cookies" is near the bottom of the list.
6. Click "Clear" to delete cookies.

*Optional: Delete all temporary Internet files by selecting the "Clear All" button. Delete specific temporary Internet files such as History or Cache files by selecting their individual "Clear" buttons.

How to delete cookies from Netscape:

1. Open Netscape and click on the "Tools" menu.
2. From the Tools menu select "Options".
3. The Options pop-up window will open.
4. From along the left side of the window select the "Privacy" icon. This displays the Privacy Settings in the right side of the window.
5. The option to delete cookies labeled "Cookies" is near the bottom of the list.
6. Click "Clear" to delete cookies.

Optional: Delete all temporary Internet files by selecting the "Clear All" button. Delete specific temporary Internet files such as "Page History" or "Cache" by selecting their individual "Clear" buttons.. ^ Back to top

While we appreciate your feedback regarding the soaps, we have no way of forwarding them to your favorite show. We encourage you to send an email with your comments to the network of the show in specific. Please follow this link to find the address. Contact your favorite soaps!. ^ Back to top

Unfortunately, the soaps rarely if ever conduct tours of the soaps. The reason, is that they have closed sets, for taping purposes. There are no live audiences.

Rarely, they do have contests where you can sign up to win a tour of the set. Soaps.com advises you to go to the network sites (abc, cbs, nbc) for more information regarding these!. ^ Back to top

Unfortunately, Soaps.com is not privy to this information for all of the shows. We do encourage you to send an email to the show in question, directing it to the props or costumes department.

Here is a link for all the show addresses! List of show addresses.. ^ Back to top

We do not send out autographed pictures, however you may write directly to the soap opera of the cast member you wish to receive a picture of, and inquire with them. Here is a list of contact addresses and emails!


Contact your fave shows!. ^ Back to top

No, unfortunately we do not. The reasoning behind this is because the soaps are on at different times in each time zone, in addition to being on different channels. If you wish to know when your favorite soap is on, please check with your local cable company. ^ Back to top

No, this is left to the producers and casting directors of each show. We are here to provide you with information regarding your favorite soaps, including late-breaking news articles, written daily updates, and a place to meet other fans, through our message boards.

You may contact the shows to inquire more regarding working on them. Here is a link of all the contact numbers of the networks and soaps.

Contact Numbers. ^ Back to top

No Soaps.com is not affiliated with any television network.. ^ Back to top

No, we don't.. ^ Back to top

We bring you the news, and updates from all nine soaps; however, we do not have anything to do with fans meeting the soap stars in any capacity.. ^ Back to top

No; however,there is always the possibility that this could change in the distant future!. ^ Back to top

You must first register for an account on Soaps.com. To do so, please use this link Register. You will also need to activate your account. To do so, please wait until we have sent you an automated activation email. To activate, please follow instructions sent in the email, then you can login and follow these directions:

Login

Click "Edit Your Profile"

Click the furthest tab to your right "Create Newsletter"

Click the box beside whichever shows and information you'd like to have in your newsletter

Click the box beside Soaps.com news and updates

Click your preferred frequency, which is either "Once a week" (On Friday night) OR "Every day" (at midnight).

Click Create


If you have any issues with your newsletter, please feel free to Contact Us and our technical team will respond as soon as possible!. ^ Back to top

Please note that once you've subscribed to a Soaps.com newsletter, you can change your subscription from daily to weekly at any time! You can also change the soaps that you wish to get information on.

To do so, please follow the steps below:
Login

Click "Edit Your Profile"

Click the furthest tab to your right "Create Newsletter"

Click the box beside whichever shows and information you'd like to have in your newsletter

Click the box beside Soaps.com news and updates

Click your preferred frequency, which is either "Once a week" (On Friday night) OR "Every day" (at midnight).

Click Create. ^ Back to top

Login and click "Edit your profile", click "Create Newsletter" and remove the check from the box beside "Soaps.com news and updates" and also remove all checks next to the soaps and any other checkable options on that page.

Please wait for one day to be removed from our list.

If you still receive the Newsletters, please Contact us.. ^ Back to top

To get your RSS Feeds!


First locate and click the 'RSS Feed' link on the top right hand side of the Soaps.com page. RSS Feed. Depending on which web browser you use, you'll be asked to subscribe via Outlook, Live Bookmarks, Blog Lines, Yahoo, Google Reader,etc.

Click "Subscribe Now"

If you receive this error, "Import page is not a RSS reader, Export File or OMPL File", you need to upgrade your RSS Reader. Soaps.com currently uses RSS 2.0. You may have an old reader that doesn't support 2.0.. ^ Back to top

Soaps.com has the insider scoop for all 9 shows, in addition to Ugly Betty. We speak with officials from the networks, in addition to many publicists and other media folk who help us get the latest news to you as soon as possible.

We don't reveal our sources for a reason. We would never give out names, email addresses or phone numbers of the people with whom we deal with.

We also get information from the actors themselves. We do not give out actors information, so please do not ask for it!. ^ Back to top

A volunteer moderator mediates one or more message boards to ensure that posters are following our guidelines. They are regular posters with opinions of their own, who are here to set an example by following the guidelines themselves. From time to time they may edit your posts to remove any items that go against the Soaps.com Guidelines. If they feel that one member is consistently ignoring the guidelines, they can and will tell the Writers and we may step in.. ^ Back to top

Simply go to our CONTACT US link, anywhere on Soaps.com and send us a note to inquire. Please send your email address and screen name in when you apply and someone will get back to you with more information and details of the position. We'll both decide if you're a match and take things from there.. ^ Back to top

These are common ads that are used in order to advertise goods that generate income in order to maintain the site. If the user does not mouse over the ad, they will not pop down.. ^ Back to top

Simply stated, accounts are not deleted on demand or request. All accounts are kept, even if your posting privileges are revoked.. ^ Back to top

This means that their account is suspended for a time, so that they can still view and read the site, but cannot post. Banning is something that we do not want to do. It's not a punishment. It is done in order to restore peace amongst posters, to ask posters to take a step back away from the issue(s) and hopefully return to us with a new outlook.. ^ Back to top

We ban anywhere from two days to life. Life is rare. If someone is caught spamming, or trolling the board, we can and have banned on site, for life, in order to protect the website and our visitors.. ^ Back to top

If you were banned, we urge you to consider your last posts on our boards or comments section. If you were banned, you should read the guidelines and be honest with yourself about what you've been posting. If you still do not understand, you may contact us via email, to inquire. We reserve right not to reply.. ^ Back to top

Not in all cases. We reserve the right not to do so, in fact. These boards are privately owned boards and are open to the public to post on. Therefore, we also reserve right to ban anyone without providing a reason.. ^ Back to top

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