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CLOSED: Site Feedback / Suggestions

Started by Chrissi at 2006/08/23 02:07PM
Latest post: 2008/02/22 12:58PM, Views: 34932, Replies: 558
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#161   2007/04/19 10:22AM
Re: Site Feedback / Suggestions
Chrissi
Chrissi
moderator

Quote jeant88: It took me 10 times to get one thread to post. I love Soaps.com but this is rediculous when you can't even get a post to go through. I really don't think that it is fair that we all have to suffer because of a select few acting crazy (so to speak) I hope yall do something soon because right now this is not good.


Hi Jean, please read the last few posts that I made on this subject. I've explained that the site is getting an overhaul and we'll be sending out newsletters soon to explain.

It's not fair to us, to you to anyone but we're not doing it on purpose. Trust us. We're having a difficult time with it too but we're doing all that we can to ensure that things get back up as soon as humanly possible!! Please stick with us!!!! I promise, it'll be worth it!

Cheers

#162   2007/04/19 10:26AM
Re: Site Feedback / Suggestions
laughoften
laughoften

Quote Chrissi:
Quote jeant88: It took me 10 times to get one thread to post. I love Soaps.com but this is rediculous when you can't even get a post to go through. I really don't think that it is fair that we all have to suffer because of a select few acting crazy (so to speak) I hope yall do something soon because right now this is not good.


Hi Jean, please read the last few posts that I made on this subject. I've explained that the site is getting an overhaul and we'll be sending out newsletters soon to explain.

It's not fair to us, to you to anyone but we're not doing it on purpose. Trust us. We're having a difficult time with it too but we're doing all that we can to ensure that things get back up as soon as humanly possible!! Please stick with us!!!! I promise, it'll be worth it!

Cheers



Thanks Chrissi, I know you are trying hard. Keep up the good work! I can't wait till it gets fixed!

#163   2007/04/19 10:29AM
Re: Site Feedback / Suggestions
Chrissi
Chrissi
moderator

You're welcome, laughoften. I'm really sorry about this. Truly, I can assure you all that I'm talking to the system admin guys now and they're trying to replicate the issue in order to solve it.

Thanks for being so patient!!!


xxo
Chrissi

#164   2007/04/19 11:23AM
Re: Site Feedback / Suggestions
MariaS
MariaS

I just wanted to say thanks too. It seems to be working good now.

#165   2007/04/19 11:46AM
Re: Site Feedback / Suggestions
jeant88
jeant88

Quote Chrissi: You're welcome, laughoften. I'm really sorry about this. Truly, I can assure you all that I'm talking to the system admin guys now and they're trying to replicate the issue in order to solve it.

Thanks for being so patient!!!


xxo
Chrissi


I'm not trying to lay the blame on anyone. I know you are only doing your job, it is just irritating to have to try and post and it takes anywhere from 5 to 10 times before it will even go through. I hope it is up and running soon. Are we going to have our chit-chat back or are we going to have to continue on the lounge board. I'll hang in there just please get it fixed as soon as possible, then send me an e-mail to let me know it is back up. Thanks and I apologize if I sounded rude.

#166   2007/04/19 11:50AM
Re: Site Feedback / Suggestions
ILoveSoapsTwo
ILoveSoapsTwo

I must be in the right zone!! I have never had a problem getting on, or posting!

#167   2007/04/19 12:40PM
Re: Site Feedback / Suggestions
allie_collegegirl21
allie_collegegirl21

Quote Chrissi:
Quote MariaS: Are we having problems posting and it takes about 10 times to post something is it because of all the work you are doing?



Is that happening now, Maria? Keep in mind that we're not finished fixing the site, so there may still be issues until then. When you get a newsletter telling you that we're fixed up, then we should not see anymore issues.

Its awful on GH i copy/past everything! It takes 10-15 tries to get on to threads only to lose the message I want to know if the "overhaul"' will be done & when b/c I love this site but can't stand it much more!

#168   2007/04/19 12:43PM
Re: Site Feedback / Suggestions
allie_collegegirl21
allie_collegegirl21

Quote ILoveSoapsTwo: I must be in the right zone!! I have never had a problem getting on, or posting!


My computer costs $$$$$ and my net service is $$$/month... and i spend most of my time getting bumped of this damned site! I am losing my mind!

#169   2007/04/19 01:37PM
Re: Site Feedback / Suggestions
Chrissi
Chrissi
moderator

Jeant88, I know you're not angry with me. I know that you're just frustrated because you miss the site! I'm not sure how much more I can say I'm sorry… because I fear it's not helping!

Most seem to be able to post. I can see the posts being made and they're fine, but of course the sys admins are still working on the situation.

I know it is painful and drives you guys insane. Believe me… I've had a migraine since last Thursday. It's annoying as all get out for all of us here at Soaps.com, too. Amy and I make a game out of it. :P We have to in order to stay sane! One day, I won because I was 'in' more than I was 'out'… meaning I was online more! :P

I guess I'm just trying to lighten things up. We love that you guys are so peeved that you can't get in because it means you love us and we love you for it!!!
Please hang in there.

#170   2007/04/19 03:38PM
Re: Site Feedback / Suggestions
CHJS
CHJS

Just wanted to let you know that I and some of the other posters in the GH room are still having a lot of difficulty posting. I posted a comment to Chrissi on the GH board and I see it didnt go through. Just giving you the heads up in case you thought the problem was fixed. I know you are doing everything possible to get things running smoothly and I do appreciate it because I love my GH board and my fellow GH fans.
It is just very frustrating trying to get back and forth from one thread to another and then posting and it not going through. Another fan did tell me about the cntl and f5 button to get the post to go through, but sometimes that doesnt even work.
Thanks again,
Carol

#171   2007/04/19 04:16PM
Re: Site Feedback / Suggestions
allie_collegegirl21
allie_collegegirl21

Chrissi,

Your techguy Richard did email me and it was helpful. Can i cut/paste the letter to the GH board for my friends? Please? If you could answer there too it'd be helpful!

#172   2007/04/22 07:58PM
Re: Site Feedback / Suggestions
Chrissi
Chrissi
moderator

Hi guys, I'm currently looking into the issue.

No, I would not advise on posting a private email from Richard unless he has given express consent. I wouldn't even forward the note to anyone unless he has advised that it's okay to do!


I'll get back to you all with any info on what's up with the posing. When I make posts and threads they all work, so it's difficult to figure out what's going on.

#173   2007/04/23 06:34AM
Re: Site Feedback / Suggestions
Chrissi
Chrissi
moderator

I spoke with Richard this morning and he doesn't want his email to you posted. It was just for you!

#174   2007/04/23 11:04AM
Re: Site Feedback / Suggestions
Joshlvr

Chrissi,

Could u check the "Annie McDermott" thread... I think there is a poster who is being cruel re: an actors physical appearance if u wouldn't mind checking I'd sure appreciate it!

I'm sorry... I forgot to tell u where... AMC forum

Modified 1 times(s), last time at: 2007/04/23 11:05AM
#175   2007/04/23 01:25PM
Re: Site Feedback / Suggestions
nyaccent
nyaccent

Thanks, Joshlvr, I took care of it... You were right..there was actor bashing going on in that thread. What you can do in the future..is MARK BAD POST and that will draw the attention of an Editor to that thread. Thanks again for bringing it to our attention.

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